Connect Fluent Support to Webhooks

With WP Webhooks, you can create fully automated workflows with Fluent Support and Webhooks together, our plugin WP Webhooks. This allows you to switch your time and resources to parts of your business that are more important to your growth.

Available endpoints

Find out more about how to connect Fluent Support with our available endpoints below. By clicking on one, you will learn more about the specific endpoint.

Triggers (Send Data)	Actions (Receive Data)
Ticket created	Add customer Pro
HTTP request received Pro	Add ticket Pro
Ticket closed Pro	Close ticket Pro
Ticket note added Pro	Delete customer Pro
Ticket reopened Pro	Delete tickets Pro
Ticket response added Pro	Resolve target URL Pro
	Send webhook request Pro
	Update customer Pro
	Update ticket Pro

Get started

If your are just getting started, the information down below will help you with connecting Fluent Support with Webhooks to create automated workflows.

Requirements

To take advantage of these integrations, please make sure the following plugins/services are installed and activated.

Documentation

We offer various helpfiles to make sure your start is as smooth as possible. Down below you will see a list with selected articles that help you getting started in no time.

Example scenarios

Get inspired on how to use this integration. Down below you will find various examples with our other integrations.

When a note was added to a ticket via

Fluent Support, resolve a target URL via

Webhooks.

When a ticket was closed via

Fluent Support, resolve a target URL via

Webhooks.

When a ticket was reopened via

Fluent Support, send a webhook request via

Webhooks.

When a ticket was created via

Fluent Support, send a webhook request via

Webhooks.

When a response was added to a ticket via

Fluent Support, send a webhook request via

Webhooks.

When a ticket was reopened via

Fluent Support, resolve a target URL via

Webhooks.

When a ticket was created via

Fluent Support, resolve a target URL via

Webhooks.

When a response was added to a ticket via

Fluent Support, resolve a target URL via

Webhooks.

When a ticket was closed via

Fluent Support, send a webhook request via

Webhooks.

When a note was added to a ticket via

Fluent Support, send a webhook request via

Webhooks.

Connection summary

To get a better understanding what each of the integrations is about, please take a look at the short descriptions down below.

Fluent Support

Fluent Support is a WordPress plugin that lets website owners provide customer support and manage support tickets on their WordPress websites. It includes features like email integration, a customizable support form, and a knowledge base to help customers find answers to common questions. The plugin is suitable for many businesses and is designed to be easy for customers and support teams. Its clean and intuitive interface makes it a popular choice for customer support management on WordPress websites.

Webhooks

The webhook integration contains further endpoints that have been specifically designed to integrate with other third-party services that support the standard webhook functionality.