Add ticket action

This action lets you add a ticket via the Fluent Support integration. Use it to automate you daily work and save time and resources.

How to add a ticket

This section aims to help you getting started on how to add a ticket via Fluent Support. Simply select one of your prefered automation manuals down below and start automating your WordPress website in no time.

"Add ticket" arguments

Our so-called arguments are values that you can use to customize your request. They allow you to send specific data to the Add ticket action which is then handled accordingly to the described purpose. You can use the arguments that you would like to send values for.
To learn more about it, please see the Setup Guide above.
email *

(String) The customer email. You can provide an existing email address of a customer. If the customer doesn't exist, a new customer will be added by the given email argument.

first_name

(String) The first name of the customer (In case the customer does not exist).

last_name

(String) The last name of the customer (In case the customer does not exist).

subject *

(String) The subject (title) of the ticket.

details *

(String) The ticket details (content).

mailbox_id

(String) The mailbox id. If not set will assign to default Mailbox.

agent

(Mixed) The agent. You can choose email or the id of the agent user.

product_id

(Integer) The product ID.

priority

(String) The priority of the ticket.

client_priority

(String) The priority of a customer.

wpwh_call_action

(String) Register a custom WordPress hook callback. The value will be called as followed: do_action( $yourdefinedaction, $action_return_data, $request_data )

Connection examples

Get inspired on how to use the "Add ticket" action within our Fluent Support integrations. Down below you will find various examples with our other integrations.
When a quiz was failed via The LearnDash Logo for our WP Webhooks integration LearnDash, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a post was updated via The WordPress Logo for our integration WordPress, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a post was trashed via The WordPress Logo for our integration WordPress, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When the CSS/JS cache was cleared via The LiteSpeed Cache Logo for our WP Webhooks integration LiteSpeed Cache, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an ACF user field was updated via The Advanced Custom Fields Logo for our WP Webhooks integration Advanced Custom Fields, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a group access was granted via The LearnDash Logo for our WP Webhooks integration LearnDash, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a donation failed via The GiveWP Logo for our WP Webhooks integration GiveWP, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When the cache was cleared via The WP Super Cache Logo for our WP Webhooks integration WP Super Cache, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user was updated via The WP User Manager Logo for our WP Webhooks integration WP User Manager, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a booking was set to pending via The Events Manager Logo for our WP Webhooks integration Events Manager, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When the full cache was cleared via The Cache Enabler Logo for our WP Webhooks integration Cache Enabler, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a subscription payment was completed via The WooCommerce Subscriptions Logo for our WP Webhooks integration WooCommerce Subscriptions, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a note was added to a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a product was viewed via The Woocommerce Logo for our integration WooCommerce, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user enrolled into a course via The WP Courseware Logo for our WP Webhooks integration WP Courseware, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user completed a course via The WP Courseware Logo for our WP Webhooks integration WP Courseware, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an export was created via The WP All Export Logo for our WP Webhooks integration WP All Export, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a post was deleted via The WordPress Logo for our integration WordPress, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an affiliate status was changed via The AffiliateWP Logo for our WP Webhooks integration AffiliateWP, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a form was submitted via The Divi Logo for our WP Webhooks integration Divi, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a payment was completed via The Gravityforms Logo for our integration Gravity Forms, add a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.

More available Fluent Support endpoints

Discover more of the available endpoints used for the Fluent Support integration.
To learn more about a specific endpoint, simply click on it.
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