Update ticket action

This action lets you update a ticket via the Fluent Support integration. Use it to automate you daily work and save time and resources.

How to update a ticket

This section aims to help you getting started on how to update a ticket via Fluent Support. Simply select one of your prefered automation manuals down below and start automating your WordPress website in no time.

"Update ticket" arguments

Our so-called arguments are values that you can use to customize your request. They allow you to send specific data to the Update ticket action which is then handled accordingly to the described purpose. You can use the arguments that you would like to send values for.
To learn more about it, please see the Setup Guide above.
id *

(Mixed) The id of the ticket to update.

email

(String) The customer email. You can provide an existing email address of a customer. If the customer doesn't exist, a new customer will be added by the given email argument.

first_name

(String) The first name of the customer (In case the customer does not exist).

last_name

(String) The last name of the customer (In case the customer does not exist).

subject

(String) The subject (title) of the ticket.

details

(String) The ticket details (content).

agent

(Mixed) The agent. You can choose either the email or the ID of the agent.

product_id

(Integer) The product ID.

priority

(String) The priority of the ticket.

client_priority

(String) The priority of a customer.

wpwh_call_action

(String) Register a custom WordPress hook callback. The value will be called as followed: do_action( $yourdefinedaction, $action_return_data, $request_data )

Connection examples

Get inspired on how to use the "Update ticket" action within our Fluent Support integrations. Down below you will find various examples with our other integrations.
When a free membership expired via The Restrict Content Pro Logo for our WP Webhooks integration Restrict Content Pro, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a contact was deleted via The FluentCRM Logo for our WP Webhooks integration FluentCRM, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a form was submitted via The Elementor Logo for our WP Webhooks integration Elementor, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a KlickTipp outbound request was received via The KlickTipp Logo for our WP Webhooks integration KlickTipp, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user has logged in via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a note was added to a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a comment was trashed via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a taxonomy term was deleted via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a comment was created via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user completed a unit via The WP Courseware Logo for our WP Webhooks integration WP Courseware, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a membership was canceled via The Paid Membership Pro Logo for our WP Webhooks integration Paid Memberships Pro, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an assignment was uploaded via The LearnDash Logo for our WP Webhooks integration LearnDash, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a plugin was deactivated via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a form was submitted via The Ninja Forms Logo for our WP Webhooks integration Ninja Forms, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an ACF user field was updated via The Advanced Custom Fields Logo for our WP Webhooks integration Advanced Custom Fields, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a WordPress hook was fired via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When an account was marked inactive via The Ultimate Member Logo for our WP Webhooks integration Ultimate Member, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When the full cache was cleared via The W3 Total Cache Logo for our WP Webhooks integration W3 Total Cache, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a mockup comment was deleted via The ProjectHuddle Logo for our WP Webhooks integration ProjectHuddle, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a customer was updated via The Woocommerce Logo for our integration WooCommerce, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.
When a user was logged out via The WordPress Logo for our integration WordPress, update a ticket via The Fluent Support Logo for our WP Webhooks integration Fluent Support.

More available Fluent Support endpoints

Discover more of the available endpoints used for the Fluent Support integration.
To learn more about a specific endpoint, simply click on it.
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