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Troubleshooting

Troubleshooting

Got errors you can't explain? Here are some of our knwon issues along with explanations.

Error: It looks like your current webhook call has no action argument defined, it is deactivated or it does not have any action function.

You normally receive this message in the following format: { success: false, data: "", msg: "It looks like your current...
Error: Your message was blocked as it was identified as spam. If you think that was a mistake, contact us at xxxxx.

This issue is caused by the spam filtering service CleanTalk. For a solution, please refer to this post, or contact...
Update User: user_login was not updated

If you try to update the user_login value for a user using the update_user webhook action, you realize that it...
My trigger and actions create a loop

Using multiple triggers is not an issue, but combining some of them, results in creating a loop. As an example,...
You don’t have permission to use this specific webhook action.

You normally receive this message in the following format: { success: false, data: "", msg: "You don't have permission to...
My trigger fires multiple times

In some cases, it can happen that a trigger fires multiple times with very similar data. This is usually caused...
HTTP 403 Forbidden Error when using webhook actions

The HTTP 403 Forbidden error means that a client (in our case the server/service/website who sends the webhook action) is...
Workflow Automations fails with website authentication (Basic Auth)

This manual describes a common issue with workflow automation when using authentication on your website. Whether using .htaccess to limit...

Troubleshooting

Error: It looks like your current webhook call has no action argument defined, it is deactivated or it does not have any action function.

Error: Your message was blocked as it was identified as spam. If you think that was a mistake, contact us at xxxxx.

Update User: user_login was not updated

My trigger and actions create a loop

You don’t have permission to use this specific webhook action.

My trigger fires multiple times

HTTP 403 Forbidden Error when using webhook actions

Workflow Automations fails with website authentication (Basic Auth)